Motor Assist will provide end-to-end accident management and mobility solutions for Drivalia as it continues to expand its presence across the UK.
We know that when an accident happens, it’s not just about fixing a vehicle – it’s about keeping businesses running, drivers on the road, and customers happy.
That is why Drivalia, the pan-European automotive rental, leasing, and mobility provider, appointed Motor Assist from AX. It will benefit from its wide-ranging service capabilities and innovative use of technology.
The ambitious brand from the Credit Agricole Auto Bank Group, will receive end-to-end accident management and mobility solutions for its corporate fleet and SME contract hire and leasing customers.
Why Motor Assist?
Selecting Motor Assist across key criteria including service expertise, flexibility and company values, the partnership also required a commitment to support Drivalia’s new business acquisition plans.
As one of the top 50 contract hire and leasing companies, it is vital for its diverse customer base to benefit from a seamless service provision in this critical aspect of fleet management.
Motor Assist will also support Drivalia as the fleet sector embraces the transition to electric vehicles, offering its customers efficient repair and mobility services that reinforces its ambitious growth plans for EV integration.
Drivers will benefit from Motor Assist’s EV-for-EV guarantee, ensuring that they don’t have to step back into an ICE car if their EV is off the road.
Find out more about what makes Motor Assist's approach different.
Mark Young, Account Director at Motor Assist, commented: “When we first engaged with Drivalia, we knew our business culture and values were similar. We are delighted to be working with its team, supporting its plans to grow its presence in the UK and build its electric vehicle offering.
“For both of these aspects of its strategy, Drivalia required a partner that not only had a similar outlook, but also had proven expertise in the sector and a fresh approach that was not restrained by how things were done in the past.”
Duncan Green, Commercial Operations Director at Drivalia, added: “It is refreshing to work with a business that has decades of experience, but which is also offering something different in terms of its service efficiency and technology.
“Our fleet operator and other partners expect a full range of fleet management solutions, and working with Motor Assist enables us to present a complete range of services. This means we can offer a one-stop solution, while benefiting from the proficiency of Motor Assist in delivering accident aftercare and rapid assessment and repair of vehicles to reduce downtime and costs.”
Try the Motor Assist Solution Finder.
At Motor Assist, we believe you shouldn’t pay for things you don’t want.
We also know that all businesses are different. That’s why our bespoke solution packages are built with each company’s needs in mind.
Our Solution Finder helps us get to know your business and exactly what you want from your incident management solution.
Then, we can build a package just for you. No secret add-ons. No paying for things you don’t need. Incident management. Just better.
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You have the flexibility to design your own agile solution that corresponds with your unique business needs. If you don’t need a service, we don’t believe you should pay for it.
Want to chat to a member of the Motor Assist about your options? Book a call at a time of your choice by using the calendar below.
Based on what you’ve told us, your ideal solution looks like:
First Notification of Loss (FNOL) Processing
Benefit from a 24/7/365 FNOL service and contact centre that’s fast, assured and cost effective.
Repair network
Gain access to an experienced and high-quality repair network that includes over 200 core Tier 1 fixed site repairers across the UK as well as fast-track pods at one-day repair sites.
Repair management
Our repair management network minimises downtime for your business while providing comprehensive cost and performance data for your use.
Mobility provision
Experience benefits such as 95% on-time vehicle delivery and collection and EV for EV guarantee with our robust mobility solution.
Third-party capture
At Motor Assist™, we have a dedicated third-party intervention team backed by years of professional claims experience. Trust the experts to provide a service that protects both costs and brand reputation.
Uninsured Loss Recovery (ULR)
Focus on the things that matter while Motor Assist™ proactively pursues payments on your behalf, ensuring the best possible service for repair and loss recovery.}
