Nearly 60 drivers were left stranded on the M25 last week after impacting a huge pothole.
After waiting on the hard shoulder for up to six hours, 58 motorists were faced with significant damage to their vehicles including cracked alloys and punctured tyres, resulting in repair costs of up to £700, a local tyre company reports.
One motorist who hit the large pothole was said to have undertaken an eight-mile round trip to purchase a tyre to fix his car himself according to The Metro.
Data collected by Stan the App, which uses AI to spot and categorise potholes on British roads, revealed that there had been 95 defects on this specific stretch of the M25 between January and April of this year alone. This incident also follows just days after 20 vehicles faced damage from a pothole on the M4.
National Highways were informed of the pothole almost three hours after the first reported incident. The agency does not offer compensation, but allows drivers to make a “red claim” for a reimbursement of their losses if their vehicle is damaged or they are injured on one of their roads. However, if the damage can’t be attributed to negligence of the National Authority, the claim will be unsuccessful. Negligence can only be proven if inspections and repairs had not been carried out as planned or reported.
The condition of the UK’s roads has been a national talking point for many years, and drivers are paying the price. Motor Assist offers a range of support through its end-to-end or modular incident management service to help business and fleet drivers stay mobile whatever the circumstances.
Its highly efficient FNOL process ensures a rapid response, meaning a replacement vehicle can be delivered more quickly and its network of bodyshops can assess and repair damage without delay. Motor Assist always provides a like-for-like replacement vehicle and offers an EV-for-EV guarantee to minimise disruption.
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