Customer first,
digital by default.
Whether you’re a broker, insurer, commercial fleet or dealership, we understand how important effective incident management is for you. That’s why we provide adaptable incident claims management you can rely on.
A breath of fresh
air in an outdated
market.
We believe the process of end-to-end incident management has become tired and complacent. We’re here to do it better. Our tech injects agility and visibility like never before.
Solutions.
We know there’s never a one-size-fits-all solution. That’s why we offer an end-to-end or modular approach, so you can pick the elements that work for you and leave the ones that don’t.
FNOL.
24/7/365 FNOL contact centre with unparalleled customer service and a digital-first strategy.
Triage and manage.
Optimised deployment to ensure a high-quality, efficient and economical repair route.
Repair management.
A vast network of accredited suppliers with cost and downtime minimisation at the forefront.
Mobility solutions.
Mobility solutions tailored to meet your needs via mobility provision or transport to your destination.
Claims handling.
A seamless, customisable customer claims journey that we’ll handle, updating you at every step.
Let's dive deeper.
We believe there’s a better way to provide incident management. A way that gives you total control and sets your business up for success.
Want to see how we’re changing the incident management industry for good?
Mark Hammond
Managing Director, TCH Leasing
Stay up to date.
Visit the blog
Multiple drivers stranded on M25 due to potholes
Nearly 60 drivers were left stranded on the M25 last week after impacting a huge pothole. After waiting on the hard shoulder for up to six hours, 58 motorists were...
